Betting should be fun — not a burden. aago believes every player deserves to enjoy the game responsibly and with full awareness. That's why we've built dedicated protection tools and support systems for you.
Betting is entertainment only — it is never a source of income or a solution to problems. Responsible gambling means knowing your limits, staying within them, and having the courage to ask for help when you need it.
Aago's responsible gambling policy is built on the belief that a happy, healthy player is our greatest asset. That's why we're more than just a betting platform — we're here alongside you to make sure the experience always stays enjoyable.
Every player's situation is different. Some bet once a week just for fun; others follow sports closely and bet regularly. Whatever your style, staying responsible and aware always makes for a better experience.
Set a budget before each session and stick to it.
Remember, there are no guaranteed wins — always be prepared to lose.
Take a break. Betting non-stop reduces your focus and judgment.
Never bet with borrowed money or funds you can't afford to lose.
Avoid betting when you're in a bad mood or under stress.
Spending time with family and friends matters more than betting.
Aago has built dedicated tools to help you stay in control of your betting experience.
Set how much you want to deposit daily, weekly, or monthly. Limits take effect immediately once set, and any increase requires a 72-hour waiting period.
Set a time limit for how long you want to bet in a single session. When the time is up, aago will automatically notify you and give you the option to log out if needed.
If you feel like you need a short break, you can pause your account for anywhere between 1 day and 6 weeks. Betting will be suspended during this period, but your account details will remain intact.
If you feel you need a longer break, you can request to have your account closed for 6 months or permanently. Once Self-Exclusion is active, no promotions or incentives will apply to your account.
Set a cap on how much you're comfortable losing over a given period. Once you reach that limit, betting is automatically paused to protect you from further losses.
At set intervals, aago will remind you how long you've been playing and your total winnings or losses so far. This helps you make more informed decisions.
Set your responsible gaming limits in just a few simple steps.
Log in to your account at aago.im. If you haven't registered yet, sign up first.
Click your profile icon in the top right corner and select "Settings".
Go to the "Responsible Gaming" tab. You'll find all protection tools there.
Deposit, time, loss, or Self-Exclusion — set limits based on what you need.
Confirm the change. Most limits take effect immediately.
The example below gives you an idea of a healthy betting budget for a typical player.
Answer the questions below honestly. If most of your answers are "Yes", consider seeking support.
These questions will help you become more aware of your own betting habits.
Do you repeatedly bet to try to win back money you've lost, telling yourself it's a "recovery"?
Do you feel restless, irritable, or anxious when you're not betting?
Do you hide your betting activity from family or friends?
Do you regularly go over your betting budget and regret it afterwards?
Have you tried to cut back or stop gambling or betting but couldn't?
Do you find yourself thinking about betting too much, to the point where it's getting in the way of daily life?
Have you borrowed money or spent funds your family needed in order to bet?
Learn how each of aago's responsible gambling tools works.
Self-Exclusion is the strongest protection measure available. Once activated, you will not be able to place any bets on the aago platform for the duration you choose. During Self-Exclusion, no promotional offers will be sent to you and no new deposits are possible. Once the Self-Exclusion period ends, you must submit a request yourself to reactivate your account.
You can set multiple types of limits from your account settings. Reducing a deposit limit takes effect immediately. However, requests to increase a limit come with a 72-hour waiting period — this is intentional, so decisions aren't made in the heat of the moment. Loss limits and bet size limits work the same way.
Extended betting sessions reduce focus and increase the chance of poor decisions. aago's session timer alerts you after a set period and can end the session if needed. The Reality Check feature pops up every hour — or at an interval you choose — to show you how long you've been playing and how much you've won or lost in that session.
You can view a detailed history of all your betting activity — how much you've won, how much you've lost, and which sports you bet on most. This information helps you analyze your own habits. Building self-awareness is the first step toward responsible play.
We're always here for any questions or support you need around responsible gambling.
Our support team is available 24 hours a day, 7 days a week to talk with you.
Support@aago.im — we respond within 48 hours.
Find detailed guides and answers to common questions at Help Center।
For serious addiction-related concerns, our specialist team is available to provide direct support.
Aago believes that betting addiction is a health issue — not a sign of weakness. Many people face this problem, and with the right support, recovery is possible.
If you or someone you know is struggling to control their betting, reaching out for help is the bravest thing you can do — there's no shame in it. aago's support team is ready to assist you with complete confidentiality.
Use our responsible gambling tools, know your limits, and always keep betting an enjoyable form of entertainment.
Answers to the most frequently asked questions about responsible gambling.
Have more questions? Full FAQ Page View or Help Center Contact us.
Use aago's protection tools for a safer betting experience. Your enjoyment and your wellbeing both matter to us.
Have a question? Help Center Contact us or FAQ View.